Get in Touch

We’re here to help you successfully navigate through any difficulties you are experiencing.

Prefer speaking to a person?

Chat with a Human

We’re here to chat between 9 AM and 6 PM GMT+8. If you have a crucial question about your upcoming travel, contact us for prompt help.

Phone Number

+60103957430

E-mail

henry@myindie.world

FAQ

Frequently Asked Questions

When will I receive my booking confirmation?

This depends on the policy of your activity.
For activities with instant confirmation: You will receive your booking confirmation email within 5 minutes of making your booking.
For activities without instant confirmation: You will receive your booking confirmation within 24-48 hours of making your booking.

Can I book an activity on behalf of someone else?

Yes. Just be sure to provide their details when finalizing your booking details to make a booking on behalf of your family and friends.

How can I reschedule my time slot for any bookings?

Check your activity’s booking policy.
If your activity offers rescheduling options; You can reschedule the booking yourself within the period stated on your booking by accessing to https://myindieworld-online.globaltix.com/reschedule

Can I cancel my booked experience?

Each host sets their own cancellation policies. Please refer to the experience page to review the host’s specific policy. Often, hosts need to make payments for the logistics of your experience (e.g. materials) upon confirmation. Therefore, they may incur costs in the event of any rescheduling or cancellation. If rescheduling or cancellation is permitted by the host, a fee may be charged.

I have a promo/referral/booking code but forgot to use it. Can you help?

If your order has not been confirmed by the host yet, we may be able to assist you! However, if your order has already been confirmed by the host, we unfortunately won’t be able to add your code to your order.

Is My Indie World available in all countries?

We strive to make My Indie World accessible globally, however, content and feature availability may vary depending on your region. We continue to expand our reach to cover more countries and cultures.